Shipping & Return

Processing Your Order
Please allow 10 working days to process your order before shipping it.Please note that we must have your full name, your correct and complete address, email address and telephone number. If something is unclear with your order we will send you an email asking you to confirm. This is for our customers' safety and we ask for your understanding.
Payment Methods
We accept the payment through Paypal and payU. For your convenience and security we advice you to pay with Pay pal or credit card or payU.
Order status
On your account page you can see the status of your order. You must have a shop account to view the status of your orders. As soon as your order is shipped, you will receive an acknowledgement by e-mail.
Out of stock/backorders
Normally we have all products in stock, but in case we don't, you can leave your email at "the out of stock" button next to the items that is out of stock. We will inform you by email when this item is in stock again.
Customs
Due to very strict regulations in some countries, we cannot guarantee that customs does not confiscate your order. Please note that we do not take responsibility for orders confiscated by customs.
Responsibility and Disclaimer
You personally take full responsibility for the product(s) you purchase. We will not reimburse you if any products be kept or destroyed by local authorities.
Returning of order
If you wish to return your order you can do so from your account page. You will get a full refund if we receive the products in good condition and in the original packaging.
  • Products must be returned factory sealed to receive a refund.
  • Opened products can not be returned unless they are broken in which case they will be replaced with the same product
  • Shipping charges are non-refundable.
  • You cannot exchange a product because it does not work with your equipment or that it is not what you thought it was, so please make sure you read the detail specifications before placing your order.
  • We will not refund you for the postage cost on your returns.